Rebooking to another date:
+ You can rebook free of charge up to 2 weeks before the training date and choose a different date and location.
+ If the apprenticeship date is less than 2 weeks away, a processing fee of 59 € will be due for rebooking.
+ If you can provide a medical certificate, the processing fee does not apply.
Cancellations:
+ You can cancel your booking up to 2 weeks before the training date. There is a processing fee of 59 €.
+ If the training date is less than 2 weeks away, you can only cancel with a medical certificate. Here, too, a processing fee of 59 € is due.
Failure of training:
+ In the rare event that a training course does not take place (due to insufficient number of participants, illness of the trainer, etc.), we will inform you EARLY and offer you alternative dates, which you can of course use free of charge.
+ If you do not want to take any of the alternative appointments, you can either wait until there are new appointments that are better for you or you can cancel your booking. Then the cancellation conditions apply (see above).